1. Introduction and Commitment
Last Updated: October 3, 2025
Bei Bora Properties Ltd. (“we,” “us,” or “our”), located in Ruiru, Kiambu County, Kenya, is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use and manage your personal information. This policy applies to data collected through our lead generation forms on Meta platforms (Facebook and Instagram), our website and direct communications.
2. Definitions
- Personal Data: Any information relating to an identified or identifiable natural person. This includes but is not limited to name, phone number, email address and location data.
- Data Controller: The entity which, alone or jointly with others, determines the purposes and means of the processing of personal data. For the purposes of this policy, Bei Bora Properties Ltd. is the Data Controller.
- Processing: Any operation or set of operations performed on Personal Data, such as collection, recording, organisation, storage, use, disclosure or erasure.
- Third Party: A natural or legal person, public authority, agency or body other than the data subject, controller, or persons who, under the direct authority of the controller, are authorised to process personal data.
3. Information We Collect
We collect information to provide and improve our services. The type of information we collect depends on how you interact with us.
3.1. Information You Provide Directly
This is information you give us. We mainly collect this through our lead generation forms on Meta platforms. This includes:
- Contact Information: Full Name, Phone Number, Email Address.
- Inquiry Details: Information about the specific property or service you are interested in and any messages or questions you include in the form.
3.2. Information Collected Automatically
When you visit our website (if applicable) we may collect certain information automatically from your device. This may include:
- Log and Usage Data: IP address, browser type, operating system, referral URLs and pages visited.* Cookies and Similar Technologies: We may use cookies to remember your preferences for future visits. You can manage your cookie preferences through your browser settings.
4. How We Use Your Information and Legal Basis for Processing
We process your Personal Data for specific, explicit, and legitimate purposes. We will not process your data in a manner that is incompatible with these purposes.
- To Respond to Your Inquiries (Basis: Your Consent): When you submit a lead form you consent to us using your contact information to respond to your specific request. We will call you, email you, SMS or WhatsApp you to provide information about the property you inquired about, answer your questions or schedule a viewing.
- To Provide Customer Service and Support (Basis: Legitimate Interest): We use your information to manage our relationship with you, including responding to subsequent questions and providing ongoing support throughout your property acquisition journey.
- For Internal Analytics and Service Improvement (Basis: Legitimate Interest): We may analyse inquiry data (in an aggregated and anonymized form) to understand market trends and improve our property offerings and marketing strategies.
- To Comply with Legal Obligations (Basis: Legal Requirement): We may need to process and retain your information to comply with legal and regulatory requirements, such as tax laws, anti-money laundering regulations or responding to lawful requests from public authorities.
5. Data Sharing and Disclosure
Your trust is our priority. We do not sell, rent, trade or lease your Personal Data to third parties for their marketing purposes.
Your data is shared only in the following limited circumstances:
- Internal Access: Your information is accessible only to authorized employees and agents of Bei Bora Properties Ltd. who need the information to perform their duties (e.g. sales agents assigned to your inquiry).
- Legal and Law Enforcement: We will disclose your Personal Data if required by law, subpoena or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities; (b) enforce our agreements with you; or (c) protect the security or integrity of our service.
6. Data Security and Storage
We have implemented appropriate administrative, technical, and physical security measures to protect your Personal Data against unauthorized access, destruction or alteration. These measures include access controls, data encryption where applicable, and secure data storage practices. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security as no method of transmission over the Internet is 100% secure.
7. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to fulfill the purpose of your inquiry, maintain a business relationship and comply with our legal obligations (for example if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
8. Your Data Protection Rights
You have several rights concerning your Personal Data. You have the right to:
- Access: Request a copy of the Personal Data we hold about you.
- Rectification: Request that we correct any inaccurate or incomplete information.
- Erasure (Right to be Forgotten): Request that we delete your Personal Data from our records, subject to any legal retention requirements.
- Restrict Processing: Request that we temporarily or permanently stop processing all or some of your Personal Data.
- Withdraw Consent: Withdraw your consent at any time for any data processing we perform based on consent.
To exercise any of these rights please contact us using the details provided in the “Contact Us” section below.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that a child has provided us with Personal Data we will delete such information from our files.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy we will take appropriate measures to inform you and we will update the “Last Updated” date at the top of this policy.
11. Contact Us
If you have any questions, comments or concerns about this Privacy Policy or our data handling practices or if you wish to exercise your rights please contact us:
Bei Bora Properties Ltd.
Email: [email protected]]
Phone:
- 0702-722-498 – Stephanie.
- 0718-794-584 – Symon.
Address: Ruiru, Kiambu County, Kenya